FAQs

Below are some of the most commonly asked questions. If you have a question that is not found in this form, please feel free to call or use our contact form.

Frequently Asked Questions

Where are you located?
Our Address is 101 N. Link Lane #3, Fort Collins, CO 80524

From Mulberry St/Hwy. 14: go North to the stoplight at the intersection of Link Lane and Lincoln Ave. We are located in the NW corner of that intersection (look for the sign).

What are your hours?
M-F: 8am to 5pm

Saturdays: 8am to 12pm

Sundays: Closed

How can I order parts?
We have a showroom where you can browse products and a warehouse, at the same location, where smaller parts are retrieved as needed.

We also provide telephone support (answered by a real person!) or we can be contacted online at steve@mountainstateselectronics.com.

Parts can be picked up or shipped via UPS or USPS.

What payments do you accept?
We accept all major Credit Cards, Cash, or a net 30 charge account can be established if you prefer.
Do you provide a Repair Service?
We can provide general repair to a wide range of devices, depending on available information of the device and parts availability.
Do you sell Cellphone Repair Kits?
Yes, we have tool kits for iPhone and a general cellphone repair kit.
Do you sell Computers and Printers?
No, but we do sell Computer Cables and repair components.
Do you sell Flash Drives?
No. However if you are looking for something special, we can order it.
If you don’t have what I need can you order it?
We would be happy to special order any item you need if it is available. We have a large number of Suppliers that carry a huge inventory of Electronic Parts.
Do you have TV Antennas?
Yes, and TV Signal Amplifiers as well.
Do you have Power Supplies?
We have everything from Laptop Power supplies, AC & DC Power Supplies and Lab Quality Variable Power Supplies to DC - DC Voltage Regulators.
Do you have Electronic Hobby Kits?
Yes, we have small to large kits for Practice in Soldering and Kit-building as well as functional Kits such as Electronic Clocks and LED Cube kits.
Do you take TVs, Monitors and Computers to recycle?
No, but IT Refresh is just across the street, and they take all kind of Electronic Equipment for Recycling.
Can I call to check if you have a part in stock?
Yes, if you know the part number, value, or have a good explanation of what the item does.
What is your return policy?
We will refund or replace if a part is defective. However, semi-conductors cannot be returned if used or installed in a circuit. There will be a 20% restocking fee if you're returning the item because you don’t want it.
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Mountain States Electronics

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